The term “Membership” is used to describe anyone in good standing with  Elements, Matchmaker, with an active profile listed in the Elements, Matchmaker database.

Elements offers matchmaking services to adult men and women over the age of 18.  We reserve the right to deny access to anyone at any time for any reason, without explanation. Elements reserves the right to cancel any membership at any time, for any reason, without explanation including, but not limited to, any member providing false information or nudity of any kind.

Elements, Matchmaking Members personal information will be kept strictly confidential and shall be shared only with Elements matchmakers and employees for the purpose of matchmaking, or for occasionally inviting or notifying members of special events, offers and other information related to Elements, Matchmaking, or after a match has been accepted by 2 members who agree to allow their first name, and 2 images to be shared with their match for the purpose of the first meeting.

Members agree that Elements, Matchmaking is constantly growing and changing, and that services and pricing may be updated and are subject to change at any time, for any reason, without notice, and members have the option to decline any match offered, if they don’t wish to pay the current fee. 

Members may delete their profile at any time, for any reason, without explanation and, as long as they have not violated any of Elements, Matchmakers Terms of Service, may sign up for the service again at any time.

Members agree that once a match has been accepted by both parties, and payment has been completed for any service on Elements, Matchmaker, no refunds will be given.  

Members understand that, with all good intentions, Elements’ goal will be to attempt to match members who we feel have a good likelihood of building a relationship together.  Members understand and agree that the database is constantly changing and that no guarantees shall be made or implied that Elements, Matchmaker will be able to locate a suitable match.

Approved matches are defined as matches that have been approved by both members, and who’s payments for that match have been fully processed.

Members agree that Elements will coordinate all first meetings.  Though we are happy to work with the members on the details, including time, date and location, Elements will be present in the process to the extent necessary to ensure the first meeting takes place, and at least one follow up communication is completed.  

Elements will make up to 5 attempts to work with the availability of the members to successfully complete the first meeting.  If either or both members have to reschedule, cancel or otherwise miss the first meeting, and the first meeting is not completed after 5 attempts by Elements, members agree to hold Elements free of all obligation to attempt resetting the first meeting. 

If any member continuously cancels, resets, changes, ghosts, is unreachable, disappears without contact or reasonable cause, or is considered by elements to be habitually difficult in terms of committing to a first meeting, causing failure of the first meeting to occur, Elements may choose at any time, to discontinue searching for matches for that member for 30 or more days, or to cease matching the member indefinitely.  If such a situation occurs, Elements may, at its sole discretion, refund the match fee for the opposite, and abiding member.

Members agree to participate in at least one (1) follow up communication after each and every first meeting.  Elements commitment to quality customer care depends on our members feedback, so we take great interest in knowing the actions and outcomes of all first meetings.  Follow up communication may consist of an email, phone call or both, and any member unwilling to provide feedback after any first meeting, agrees that their profile may be placed on hold until this communication is complete.

Members agree to strictly adhere to the following code of conduct whenever interacting in any way, with any and all matches provided to you by Elements, Matchmaker:  Members will behave with common courtesy and civility, conduct themselves in an ethical and appropriate manner, exercise consideration and respect in speech and actions, engage in fair, open-minded, and principled interactions, act in good faith, and be personally accountable for individual actions.